Privacy Policy

Effective Date: January 12, 2025

Vivid Photo Studio respects your privacy and is committed to protecting the personal data you provide when using our website https://vividphotocanada.com/. We strive to ensure the secure use of our services and compliance with all data protection regulations. Please review this Privacy Policy to understand how we process your data.

1. What Data We Collect

We collect and process the following data:

Personal Data: Name, surname, contact information (phone number, email address), date of birth, information about orders and services you request.
Technical Data: IP address, device and browser details, website visit data (such as visit times and pages viewed).
Financial Data: Information necessary to process payments, including bank card details (typically handled through payment systems and not stored in our database).

2. How We Use Your Data

Your data may be used for the following purposes:

Processing and fulfilling service orders.
Communicating with you regarding orders or service inquiries.
Improving the quality of our website and services, including user behavior analysis.
Sending you informational materials, including promotions, news, and offers, if you have provided consent.
Complying with legal obligations, such as accounting and reporting requirements.

3. How We Protect Your Data

We take reasonable measures to protect your personal data using modern security technologies and procedures. However, no system can be completely secure, and we cannot guarantee absolute data security.

4. Data Sharing with Third Parties

We do not sell or share your personal data with third parties, except when necessary to fulfill obligations to you (e.g., sharing data with payment systems for transaction processing) or as required by law.

5. Cookies and Analytics

Our website may use cookies to enhance functionality and user experience. Cookies are small files stored on your device that help us remember your preferences and settings.

We also use analytics tools (such as Google Analytics) to collect anonymous information about how you use the site.

6.Subscription

Unpaid reservations are canceled automatically. The amount of prepayment is 100%.
Paid reservations cannot be canceled. Paid reservations can be rescheduled for another day no later than 72 hours before the start of the rental.
If you have less than 72 hours before the rental, we can put your time for sale, and if other clients buy your time, you can make a full transfer to another day.
Reservation fees are not refundable.

7. Your Rights

You have the right to:

Request access to your personal data that we store.
Correct or delete your data if it is inaccurate or outdated.
Withdraw consent for data processing at any time, if processing is based on your consent.
Object to data processing if you believe it violates your rights.

To exercise these rights, please contact us using the information provided below.

8. Changes to the Privacy Policy

We reserve the right to change this Privacy Policy at any time. All changes will be posted on this page, and we will notify you if the changes are significant.